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    "headline": "Garth Brooks scraps third Kansas City show after bots flood a 90,000-strong ticket queue",
    "description": "The November 7 matinee at T-Mobile Center is gone and buyers will be refunded automatically, the second bot-hit sale on his arena tour after Salt Lake City in September.",
    "datePublished": "2026-10-29T17:11:00+00:00",
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    "keywords": "concert tickets, Country music, Garth Brooks, Kansas City, ticket bots",
    "articleBody": "More than 90,000 people were waiting in the online queue when tickets for Garth Brooks’ extra Kansas City concert went live, and his team now says most of them were not people at all. The country star has scrapped the show entirely. The casualty is a 2 p.m. matinee that had been pencilled in for Saturday, November 7, at T-Mobile Center. Brooks added it only days earlier, after demand swallowed the evening concerts already booked for November 6 and November 7. It never got past its first morning on sale. What went wrong on Friday morning Sales opened at 10 a.m. Central on Friday, October 23, through the ticketing company AXS. Every seat carried the same flat price of $155: a $140 ticket, a $5 facility fee and a $10 service charge. Within hours, Brooks’ camp posted that sales had been halted. “Due to excessive bot activity, ticket sales for Garth’s third show in Kansas City have been shut down,” the team wrote on X, adding that the singer and promoters were weighing “the future of the show.” Brooks followed with a personal message. “The bot situation is out of hand. It’s been progressively getting worse on this tour,” he wrote. “You have my word that all that can be done will be done.” The final word came this week in a notice on his official website. According to that announcement, the bots grabbed and held seats “throughout the floor and lower bowl,” leaving real fans unable to reach the best sections. “There will be no Saturday matinee performance in Kansas City,” it said. Anyone who did manage to buy a ticket will be refunded automatically to the card or account they paid with. A pattern across the Blame It All On My Roots tour This is not a one-off. Brooks has now blamed bots for disrupted sales on two different ticketing platforms in barely five weeks. Here is how the problem has unfolded: September 18, Salt Lake City: SeatGeek reported suspected bot activity during the sale for his first two Delta Center shows, though that sale kept running. September 22, Salt Lake City: Brooks stopped the sale for a newly added third Utah show roughly 30 minutes in. Tickets already bought were honored, and he later added an October 8 opening night. October 16, Kansas City: After the first Kansas City sale through AXS, Brooks publicly thanked AXS and the arena for “making sure these tickets get into the hands of REAL people.” October 23, Kansas City: The matinee sale collapses under bot traffic and is later cancelled outright. The difference this time is the outcome. In Utah, the show survived and buyers kept their seats. In Kansas City, the date itself is gone. Why flat pricing did not stop the bots Brooks has built this arena run around a single price for every seat, so a floor ticket and an upper-level ticket cost the same at the box office. That removes the premium-seat markup, but it also makes the floor and lower bowl the obvious target for automated buyers, since those are the seats that fetch the most on the resale market. The website notice described exactly that: bots parking on the most desirable sections. The fees are modest by arena standards. The $15 in combined facility and service charges works out to about 9.7% of the $155 total ($15 divided by $155), a share that left little room for scalpers to profit at face value and every reason to resell higher. In the US, using software to get around a ticket seller’s purchase limits is already illegal. The Better Online Ticket Sales Act bans circumventing a ticket issuer’s security or access controls and covers concerts at venues seating more than 200 people. Federal consumer-protection regulators enforce it. Neither Brooks nor AXS has said who was behind the Kansas City traffic. A building Brooks helped open The cancellation stings because of Brooks’ history with the arena. The venue’s own event listings credit him with 16 sellouts there: nine when the arena first opened its doors in 2007, then seven more a decade later in 2017. The two evening concerts are unaffected and go ahead as planned on Friday, November 6, and Saturday, November 7. After that, the tour moves to Seattle’s Climate Pledge Arena for four nights, November 12 through November 15. Further reading FTC: Better Online Ticket Sales Act Image: Kylie_Jaxxon, CC BY-SA 2.0 via Wikimedia Commons This article was produced with AI assistance and reviewed by our Editorial Desk. How we work.",
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